Network and Security Inventory data collection fails in vRA 7.1

One of the customer reporting that their vRA 7.1 has started reporting deployment failures, and they were suspecting that this is happening due to Network and Security inventory data collection failures can be seen in vRA Infrastrastructure -> Compute Resource tab under all the Compute Resources.

Customer also revealed that they recently changed vRA -> External vRO -> NSX plugin configuration user credentails with a different username than the one in use earlier. and they were under the impression that due to this probably they started noticing Inventory data collection for network and security is failing now.

looking into Infrastracture -> monitoring -> logs

Error logs can be seen are as bellow:
Workflow ‘vSphereVCNSInventory’ failed with the following exception:
vRealize Orchestrator returned an error: Not Found.


DEM Worker at the same time was reporting errors as listed bellow:

2017-04-11T02:31:47.382Z CUA44494VPA100 vcac: [component=”iaas:DynamicOps.DEM.exe” priority=”Error” thread=”2768″] [sub-thread-Id=”52″  context=””  token=””]
false
Workflow ‘vSphereVCNSInventory’ failed with the following exception:
System.Net.WebException: vRealize Orchestrator returned an error: Not Found.
at DynamicOps.VcoModel.Common.VcoClient.DecodeJsonResponse(IRestResponse response)    at DynamicOps.VcoModel.Common.VcoInventoryReader.ReadInventory(VcoInventoryItemToken inventoryToken, String queryObject)    at DynamicOps.VCNSModel.Workflows.vSphereVCNSInventory_CompiledExpressionRoot.InvokeExpression(Int32 expressionId, IList`1 locations, ActivityContext activityContext)
at Microsoft.CSharp.Activities.CSharpValue`1.Execute(CodeActivityContext context)


while Server.log of Orchestrator node was reporting following:

2017-04-11 01:51:05.155-0400 [http-nio-0.0.0.0-8281-exec-2] WARN  {} [SDKFinder] Unable to execute ‘fetchRelation’ for type : EdgePage : java.lang.NumberFormatException: For input string: “389,636,1012,2014,2020”
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor409.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at ch.dunes.vso.sdk.DirectInvoker.invoke(DirectInvoker.java:57) at ch.dunes.vso.sdk.SDKPluginFactoryInvoker.fetchRelation(SDKPluginFactoryInvoker.java:81) at ch.dunes.vso.sdk.SDKFinder.fetchRelation(SDKFinder.java:1123)
at ch.dunes.vso.sdk.SDKFinder._findRelation(SDKFinder.java:1098)
at ch.dunes.vso.sdk.SDKFinder.findRelation(SDKFinder.java:1016)
at ch.dunes.vso.sdk.ModulesFactory.findRelation(ModulesFactory.java:1606) at com.vmware.o11n.sdk.EnhancedScriptingSDK.findRelation(EnhancedScriptingSDK.java

in this environment, this was going on since last 1 year, which cusotmer failed to notice, and I found that they are using vRO-NSX plugin version 1.0.4 which is affected by a known issue.

VMware KB https://kb.vmware.com/kb/2148554
where even if Network and Security inventory collection fails, we don’t have to worry about it because this is happening due to vCO-NSX plugin version 1.0.4 which is in use currently in this environment, solution to this is included in vRO-NSX plugin 1.1 as mentioned in the quoted KB

As long as your vRO end point data collection is successful, it’s going to still let you use all the NSX components in your blueprint and deployments should not fail. If you still find deployments failing, I would suggest to open a Support Request with VMware.

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